VOIP FORUM

SIP to SIP calls = fine

SIP to PSTN calls = fine

18866 Prefix on BT line to my Geographic VOIP number = fine

Telewest line to my Geographic VOIP number = fine

Orange to my Geographic VOIP number = number not in use

BT to my Geographic VOIP number = Dead tone

Who should I raise the fault with? Orange, my VOIP supplier, or BT?

Jono wrote in message
news:4VWZe.116089$G8.57763@text.news.blueyonder.co.uk

[snip]


Which VoIP provider is it..?

Ivor

Ivor Jones wrote:
|| Jono wrote in message
|| news:4VWZe.116089$G8.57763@text.news.blueyonder.co.uk
||
|| [snip]
||
||| Who should I raise the fault with? Orange, my VOIP
||| supplier, or BT?
||
|| Which VoIP provider is it..?
||
|| Ivor

...hmm

I didnt want my post hijacking!

Its Sipgate.

Jono wrote in message
news:KbXZe.116101$G8.6109@text.news.blueyonder.co.uk

Eh..?


Sometimes there are gateway or routing problems which are hard to tie down
to any one system. Thats the problem with VoIP, there are so many
different interconnecting systems that can go wrong, from the end users
PC or ATA to a providers server. Its hard to tell which system is at
fault sometimes. When the fault is put right, sometimes one network can
take longer than another to realise it, which is probably why you could
call from one system and not another.

Not much help, probably, but its all I can think of..!

Ivor

Ivor Jones wrote:
||||| [snip]
|||||
||||| Which VoIP provider is it..?
|||||
||| ...hmm
|||
||| I didnt want my post hijacking!
||
|| Eh..?
||

I hadnt meant to suggest you were hijacking it - I had meant that I didnt
want the Sipgate-Bashers getting involved.

Jono wrote in message
news:4VWZe.116089$G8.57763@text.news.blueyonder.co.uk...

Has this always been the situation or a new problem? Could simply be that
your voip number is in a range not been updated onto internal by Orange or
(suprisingly mind) BT. If you post the STD code of your number Im sure
there are folk here who could tell you if it is a new range or not......

Roly

Roly wrote:
|| Jono wrote in message
|| news:4VWZe.116089$G8.57763@text.news.blueyonder.co.uk...
||| SIP to SIP calls = fine
|||
||| SIP to PSTN calls = fine
|||
||| 18866 Prefix on BT line to my Geographic VOIP number = fine
|||
||| Telewest line to my Geographic VOIP number = fine
|||
||| Orange to my Geographic VOIP number = number not in use
|||
||| BT to my Geographic VOIP number = Dead tone
|||
||| Who should I raise the fault with? Orange, my VOIP supplier, or BT?
|||
|||
||
|| Has this always been the situation or a new problem? Could simply be
|| that your voip number is in a range not been updated onto internal
|| by Orange or (suprisingly mind) BT. If you post the STD code of your
|| number Im sure there are folk here who could tell you if it is a
|| new range or not......
||
|| Roly

Hi Roly,

Its a brand new issue - been all day today.

The Sipgate numbers in question (01274 9xxxxx) have been fine for
months.........

Jono wrote in message
news:erZZe.116233$G8.88322@text.news.blueyonder.co.uk...

Certainly a strange one then! Ivors reply of maybe some providers differing
response to updating their systems after resolution of fault sounds the most
plausable to me in that case.

Roly.